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Nikki Chu Introduces JuiceBox Smart Home Charging Station Enel X Way

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JuiceBox 40 Smart Electric Vehicle (EV) Charging Station with WiFi - 40 amp Level 2 EVSE, 25-Foot Cable, UL & Energy Star Certified, Indoor/Outdoor Use (NEMA 14-50 Plug, Gray)…

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3.9 1,232 ratings

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Up to 7x faster charge: High-power, 40 amperes, 9.6kW EV charging station. Indoor / outdoor installation. Built-in cable rack and security lock. UL listed. ENERGY STAR-certified. 3-year limited warranty for normal residential use.
Convenient WiFi connectivity: With the free JuiceNet app, control and monitor charging remotely, get notified when your car is fully charged, set reminders to charge, and more. Dynamic LED lights show charging status. Voice control via Amazon Echo / Alexa.
Smart grid savings: Schedule your charging times when rates are lower — making your electric vehicle even cheaper to drive.
Plug-in installation: Just install a simple NEMA 14-50R outlet and you're ready to plug in your JuiceBox. Compatible with some dryer outlets via available adapters.
Rebates: Qualifies for local incentives in many utility service areas.

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JuiceBox 40 Smart Electric Vehicle (EV) Charging Station with WiFi - 40 amp Level 2 EVSE, 25-Foot Cable, UL & Energy Star Certified, Indoor/Outdoor Use (NEMA 14-50 Plug, Gray)…

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JuiceBox 40 Smart Electric Vehicle (EV) Charging Station (NEMA 14-50 Plug) and JuiceEco Renewable Energy Certificate (10,000 Miles) Bundle

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WARNING: California’s Proposition 65

Product Description

The Faster, Smarter, Cleaner Home EV Charger

JuiceBox 40, the best-selling smart home electric vehicle charger, combines performance and value. Enjoyed by thousands of satisfied EV drivers, JuiceBox delivers all the safety and smart charging features you need to make home charging convenient, reliable, and cost-effective.

Built on the universal J1772 charging standard, JuiceBox is a Level 2 charging station that can power all electric vehicles on the market today, including Teslas via a Tesla-provided adapter. The Juice Box comes with a built-in cable rack and security lock for versatile use, indoors and out.

Benefits of a JuiceBox High Power Electric Vehicle Charging Station (EVSE)


Up to 7x Faster Charging Spend less time waiting for your EV to charge and more time enjoying the drive.	Accessible and Durable 25 feet of cable gives you the freedom to install your electric car charger wherever needed. The convenient rack lets you store your charging cable neatly. The weatherproof casing allows installation indoors or out.	WiFi Connectivity & Smart Phone App Control and monitor charging remotely. Conveniently set your JuiceBox to charge at times when electricity rates are lower with the JuicePass mobile app. EV drivers can also set charging notifications and reminders to plug in.


Qualifies for Rebates JuiceBox is UL and EnergyStar Certifies and qualifies for dozens of utility rebates across North America. US-based EV drivers can also claim a tax credit for 30% of the cost of their JuiceBox home charger and installation.	Easy Installation JuiceBox is ready to plug into any NEMA 14-50 outlet and comes with a 2-foot input cable. When hiring an electrician for installation, request that they install a NEMA 14-50 receptacle for the rating of your JuiceBox.	Be Ready for an EV Future The J1772 plug ensures compatibility with all electric vehicle makes and models, including Teslas via a Tesla-provided adapter. Share charging load among two or more JuiceBox chargers without adding an additional circuit.


	JuiceBox 40 Amp 14-50 Plug EV Smart Charger	JuiceBox 40 Amp 6-50 Plug EV Smart Charger	JuiceBox 40 Amp Hardwired EV Smart Charger	JuiceBox 32 Amp 14-50 Plug EV Smart Charger	JuiceBox 32 Amp Hardwire EV Smart Charger
	See Details	See Details
Customer Reviews	1,232	25	320	316	101
Price	—	—	$549.00	$529.00	$529.00
Amps	40 Amps	40 Amps	40 Amps	32 Amps	32 Amps
Plug Type/Hardwire	14-50 Plug	6-50 Plug	Hardwire	14-50 Plug	Hardwire
WiFi Connetivity	✓	✓	✓	✓	✓
25 Foot Charging Cable	✓	✓	✓	✓	✓

Product information

Technical Details

Manufacturer

‎Enel X Way

Brand

‎JuiceBox

Item Weight

‎19.15 pounds

Package Dimensions

‎23.25 x 15 x 11 inches

Item model number

‎2JBO401RNA-PJWX-222

Manufacturer Part Number

‎2JBO401RNA-PJWX-222

Special Features

‎Charging Indicator

Safety Rating

‎level-2

Amperage

‎40 Amps

Wattage

‎10 KW

Additional Information

ASIN

B07ZL41687

Customer Reviews

3.9 1,232 ratings

3.9 out of 5 stars

Best Sellers Rank

#42,579 in Automotive (See Top 100 in Automotive)
#70 in Electric Vehicle Charging Stations

Date First Available

January 7, 2020

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

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What's in the box

charging station,cable

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	This Item JuiceBox 40 Smart Electric Vehicle (EV) Charging Station with WiFi - 40 amp Level 2 EVSE, 25-Foot Cable, UL & Energy Star Certified, Indoor/Outdoor Use (NEMA 14-50 Plug, Gray)…	Recommendations EVDANCE Level 1&2 EV Charger, Electric Vehicle Portable Charger with 25FT Cable, Home EV Charging Station for J1772 Electric Cars, 16Amp 110V-240V, NEMA 6-20 & NEMA 5-15 Plug	dummy TOPDON Level 2 EV Charger, 40Amp 240V Smart Home Electric Car Charger, NEMA 14-50, UL Listed, Energy Star, Electric Vehicle Charger with WiFi, EVSE EV Charging Station with PulseQ App,16FT Cable	dummy Grizzl-E Classic Level 2 240V / 40A Electric Vehicle (EV) Charger UL & Energy Star Certified Metal Case Indoor/Outdoor Electric Car Fast Wall Charging Station, NEMA 14-50 Plug, Classic Black	dummy Grizzl-E Classic Level 2 Electric Vehicle (EV) Charger up to 40 Amp, UL Certified Indoor/Outdoor Electric Car Fast Wall Charging Station, NEMA 14-50 Plug, 24 feet Premium Cable, Avalanche Edition	dummy Grizzl-E Classic Level 2 240V / 40A Electric Vehicle (EV) Charger UL & Energy Star Certified Metal Case Indoor/Outdoor Electric Car Fast Wall Charging Station, NEMA 6-50 Plug, Classic Black
	Buying options	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	—	$159.99	$279.99	-12% $349.99 List: $399.00	$349.99	$349.99
Delivery	—	Get it as soon as Tuesday, May 14	Get it as soon as Wednesday, May 15	Get it as soon as Tuesday, May 14	Get it as soon as Wednesday, May 15	Get it as soon as Tuesday, May 14
Customer Ratings	3.91,232	4.4174	4.5193	4.62,899	4.62,899	4.62,899
Easy to install	4.6	—	4.7	4.7	4.7	4.7
Tech Support	2.8	—	3.8	4.0	4.0	4.0
Easy to use	—	4.9	4.6	4.8	4.8	4.8
Value for money	—	4.6	4.8	4.7	4.7	4.7
Smart Features	2.4	—	—	3.7	3.7	3.7
Sold By	—	EVDANCE	TopdonStarter	United Chargers Inc.	United Chargers Inc.	United Chargers Inc.

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Customer reviews

3.9 out of 5

1,232 global ratings

How customer reviews and ratings work

Customers say

Customers like the ease of setup of the auto accessory. For example, they mention it's simple mechanical installation and easy to mount. That said, some complain about the support. They also dislike wifi connectivity. Opinions are mixed on performance, quality, value, cord thickness, and charging.

AI-generated from the text of customer reviews

112 customers mention81 positive31 negative

Customers find the installation of the auto accessory to be easy. They mention that it has a simple mechanical installation, and the cable length is great. Some appreciate the simple interface and the easy cable management solution. Overall, most are happy with the ease of setup.

"Physical installation was a breeze. Connecting to house wi-fi was a nightmare. Supposedly, you can use android or IOS to connect to Juice Net...." Read more

"...But the electrician was great, easy to work with and the installation took no time. They did have to use two slots in the main...." Read more

"...This plugs right in, no problem. The only thing I had an issue with is the long cord...." Read more

"...Owners manual not updated from old model.> Internet instructions are poor... assumes you are using a 10.10.10.1 network when most home..." Read more

170 customers mention97 positive73 negative

Customers are mixed about the performance of the auto accessory. Some mention that it works perfectly, while others say that it's no more functional than the original unit, the instructions are sparse and not very helpful, and the smart functionality is non-existent due to poor WiFi.

"...It's installed in the garage and works perfectly...." Read more

"...The Android app is useless. After 15 months, it still crashes constantly and will not show change data. Stops charging..." Read more

"...The charger works great (it is on the side of the house outdoors) and a vast improvement over plugging in the manufacturer supplied cable...." Read more

"This charger provides more charge than I really need, but it works great with my car...." Read more

136 customers mention54 positive82 negative

Customers are mixed about the quality of the auto accessory. Some mention it's a well built unit, the hardware is great, and the plastic seems durable. However, others say that the app is dysfunctional, useless, and clunky.

"...Works well.... sometimes. The Android app is useless. After 15 months, it still crashes constantly and will not show change data...." Read more

"...So we went with the one who sent a proposal. But the electrician was great, easy to work with and the installation took no time...." Read more

"...The issue is still not resolved but the latest developments are when I loaded the new app two chargers came up on the app and the subsequent..." Read more

"...It has a modern look to it, with a sturdy garden-hose type arm to hold the cord, and a place to insert the plug when not plugged into the car...." Read more

132 customers mention78 positive54 negative

Customers are mixed about the charging performance of the auto accessory. Some mention that they're satisfied with the charging, charging it quickly enough. They like the smart charging, but some say that it's unreliable and hard to fully charge.

"...The charger works and works fast! No complaints at all. The only surprise I had is that the cord gets quite warm when charging...." Read more

"...Stops chargingRequiring a call to India for tech support. They remotely keep lowering the output amperage until the car will let it connect...." Read more

"...Plus it charges vastly faster than the using the standard 120 watt outlet...." Read more

"This charger provides more charge than I really need, but it works great with my car...." Read more

33 customers mention13 positive20 negative

Customers have mixed opinions about the value of the auto accessory. Some say it's a solid piece and good value, while others say it’s flimsy and overpriced.

"...built into the car themselves, the Juicebox is honestly a very expensive extension cord that throws out a wifi signal to deliver info on the charging..." Read more

"Solid piece and good value. Works great" Read more

"...===================================Charger is overpriced for what you get!..." Read more

"...The chargers are expensive enough that I hate to have to purchase a new charger and any additional electrician costs to get a new charger up and..." Read more

29 customers mention11 positive18 negative

Customers are mixed about the cord thickness. Some mention that the cable is plenty long to reach the car even if they park it outside. They also love the 25' cord and the rack to hang it on. However, some customers say that the cord is especially stiff in cold weather and gets crazy stiff.

"...Buy a different charger!There is a fairly heavy cable that needs to be wound and unwound, but the design appears to be common to all..." Read more

"The charger is easy to install, the cable length is great, it charges pretty quickly, and therefore it does the job once you get the setup right...." Read more

"...but it’s way to long for my needs, and during cold weather it gets crazy stiff. Hard to roll up out of the way. But that’s really nothing...." Read more

"...negative when cold in winter the cord is very stiff and loses flexability to move easily.More recently a new issue has arose...." Read more

51 customers mention5 positive46 negative

Customers have issues with the wifi connectivity of the auto accessory. They mention that it won't reconnect to wifi, and it has trouble connecting to internet. Some say that the network connectivity to the unit has gotten extremely inconsistent, and the device stopped connecting to the app.

"...once out of 10 charges it fails to charge and has to be disconnected and reconnected to work...." Read more

"...i will say the wifi connection is a challenge -- i need to turn off the electricity at the electric box in the basement at the other side of the..." Read more

"...Speaking of the app, underwhelmed by the features. It won't connect to my utility provider to download rate information and I can't add it manually,..." Read more

"...The flakiness and signal strength they tell me will be fixed in future OTA firmware update, but cannot give any estimate on time for this!..." Read more

31 customers mention0 positive31 negative

Customers are dissatisfied with the support provided by the auto accessory. They mention that the product is unreliable, disappointing, and weak. Some customers also report issues with the clunky app and lack of reliability in the support apps. Overall, some customers feel the support is useless and rudimentary.

"...Forced it onto one access point only (via SSID), but is still very weak compared to other devices in garage, about 50% of signal strength or less..." Read more

"...In short if you want to spend this much money only to have it be unreliable, loose features over time, and have a support where you report a problem..." Read more

"...The product support is at best rudimentery, with the initial responses a copy and paste of some document which is usually indequate to figure out..." Read more

"...I cannot recommend this company due to the lack of reliability in their support apps and the inability to quickly resolve issues through their..." Read more

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I.m. Anonymous

Unreliable. Horrible app. Purchase something else!

Reviewed in the United States on March 28, 2022

Verified Purchase

Charging my 2022 Toyota RAV4 Prime. Works well.... sometimes. The Android app is useless. After 15 months, it still crashes constantly and will not show change data. Stops charging
Requiring a call to India for tech support. They remotely keep lowering the output amperage until the car will let it connect. (It is supposed to do this automatically suggesting the unit is defective. ) Even tech support gave up on the app because it wouldn't show the unit id number.
The only reason i bought this is that it is one of 2 units that my power company can talk to (in theory at least) . Buy a different charger!

There is a fairly heavy cable that needs to be wound and unwound, but the design appears to be common to all charge points. Wish it had a reel.

This device requires a 50AMP 240V circuit to deliver 40 Amps to the car. It has a fairly short 5' plug that goes to the wall outlet. I had to install a dedicated circuit, so positioned the wall outlet where I needed it for my garage. Because the JuiceBox is internet connected and can be shut off remotely by my electric company, I get a $45 annual credit from Dominion Electric in VA.

2 people found this helpful

Helpful

Lee

Support is garbage

Reviewed in the United States on May 21, 2023

Verified Purchase

Physical installation was a breeze. Connecting to house wi-fi was a nightmare. Supposedly, you can use android or IOS to connect to Juice Net. I spent hours with support trying to connect with IOS phones. We got connected to Juice Net with Android phone. You only need to connect to Juice Net once and enter your home wi-fi. System then recognizes your home wi-fi. Nest problem is that there is an old an new app. I first used the old and was told to go to the new app. During one of the numerous suppsort calls, I was told that Juice Net was looking for the server with the old app so I needed to change to the old app. The old app allowed me to access Juice Net. First time I tried to charge using the old app it did not work and I was told that I needed to get the new app because the server was looking for the new app. I loaded the new app but the charger went over the 80% charge set. You guessed correctly if you thought that I called support again. The issue is still not resolved but the latest developments are when I loaded the new app two chargers came up on the app and the subsequent service call required me to remove the extra charger by unlinking it. EV is charged over 80% so I do not know if 80 percent limit will work. Finally, the we are experiencing high call volume is real. I spent hours trying to get connected and I was cut off at times sometimes with leave us your telephone number and message and sometimes just cut off. Best imes to call for me were 10:00 PM Eastern or later like 2:00 AM.

16 people found this helpful

Helpful

the nrkmann

Will not purchase again or move to my new house

Reviewed in the United States on April 5, 2020

Verified Purchase

Update 8/20...

One star because despite many nice functions this charger fails at the basic level of always charging my BEV.

Looking for a new Level 2 charger. I cannot rely on the JuiceBox to charge my Mercedes. At least once out of 10 charges it fails to charge and has to be disconnected and reconnected to work. The Level 1 charger that came with the vehicle has never failed in the first 4.5 years of ownership, then I installed the Level 2 JuiceBox 12/19 with high expectations that have not been realized. When it works it works well but but any failure is not acceptable.

Original three star review:

Good: > Long 25' charging cable.
> Case has a locking mechanism.
> Built in cable and plug holder
> Internet controllable for charging times, etc.

Bad: > Most of these reviews are for the old model... new model should mean new reviews.
> 18" plug in cable requires some extra planning for the NEMA 14-50 plug. Should be 24-36". Studs are 16" or 24" on center so mounting on studs within power cable distance can be problematic. Since I had an external mount I used 2" screws to assure I was mounted to the plywood underlayment.
> Assumes you are mounting on a flat wall. Mounted on Hardy Plank lap siding and had to use several shims to prevent the mounting frame from bending.
> Locking mechanism to the mounting plate is flimsy with little contact. This is a keep the casual thief honest lock.
> Owners manual not updated from old model.
> Internet instructions are poor... assumes you are using a 10.10.10.1 network when most home routers come with a 192.168.0.1 network. It is a lot of work to change a whole network.
> Case changed from metal to plastic... My location requires mounting in the full sun. Hope the full sun does not damage the plastic or the electronics as the case heats up. This plastic locking case is really the only change for the version 2 of this charger.
> Charging lights are hard to see in the sun.
> The J1772 is a loose fit... apparently did not make contact a couple of nights and I had no charge the next morning (others have commented on this). There must be a lot of leeway in the build of the J1772 plug. The original that came with the car is a snug fit with no wobble. You want to be one of the Top-of-the-Line models, use Top-of-the-Line parts.
> Version 2 seems to have no functionality change from the original, just a locking plastic case instead of a metal case.

78 people found this helpful

Helpful

BrianV

Expensive, but it works!

Reviewed in the United States on July 27, 2022

Verified Purchase

I bought my first EV in June 2022 (Hyundai Ioniq 5 Limited) . My electric company offers generous rebates if customers purchase one of their approved Level 2 chargers, this being one of them. My electrician said this installation was one of his more challenging installs, but only because my breaker box was full. He managed to combine some breakers, leaving space for this unit. It's installed in the garage and works perfectly. For me, I'm not that interested in the app's bells and whistles since my vehicle app (Bluelink) has more useful information. The charger works and works fast! No complaints at all. The only surprise I had is that the cord gets quite warm when charging. It required me to relocate a nearby gas can. No big deal. Important to note: The electric company prefers certain Level 2 chargers because of their wifi capabilities. That means that you'll need to have wifi coverage in your garage if installed there. The reason is so the electric company can slow down charging speeds on 'blackout' dates or on really hot or cold days, when daily usage is in high demand. You get an additional discount though. All in all, I'm extremely satisfied.

4 people found this helpful

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Top reviews from other countries

Brian

Great Charger

Reviewed in Canada on December 23, 2022

Verified Purchase

I've had 2 Juiceboxes now. The Smart features work really well. I have an older EV without scheduling so it's really nice that the Juicebox will charge my car after hours for me. One thing that is worth noting is that the app will show you how many KMs you've added and estimate when your car will be full... this is only accurate if your car is empty. The charger and car don't communicate state of charge to each other so it's really just a guesstimate.

I will say the materials on the older Juicebox are nicer as it's metal and quite robust while this unit is plastic. However it's still sturdy and the cable organizer is really nice. My favourite physical feature is that is locks to the mounting plate and the plate is really slim so it'd be a very difficult unit to steal. Other units I've had have almost no security features so if they're outdoors it'd be pretty easy to run off with.

COLIN MACDONALD

Easy to install $550 by licensed electrician

Reviewed in Canada on May 6, 2023

Verified Purchase

Still have not used wireless features just plug in and run car looks after very thing EV6 G2

Jennifer Wu

STOPPED WORKING, TERRIBLE CUSTOMER SERVICE

Reviewed in Canada on April 18, 2024

Verified Purchase

This is the second juicebox I purchased because the first one seems to work fine. This was installed in a home where it was used approximately 2-4 times a month. The unit stopped working after 6 months and that was only the start of the nightmare. The seller will ignore your emails, promise to follow up your phone calls, but nothing will happen. It took me over 2 months to get a replacement unit which was ALSO DEFECTIVE ON ARRIVAL. If you want to get anything faster they want you to pay a deposit, yet they refuse to guarantee a working unit (I requested that they test the next unit before sending it out yet they declined), nor will they require a signature for delivery so your $1000+ unit will be abandoned on your doorstep for any porch pirate to help themselves. Quite possibly the worst customer service I have ever come across. I DO NOT RECOMMEND PURCHASING ANYTHING FROM THIS COMPANY UNLESS YOU WANT TO DEAL WITH ENDLESS HEADACHES. YOU HAVE BEEN WARNED!

The Brit

Easy and awesome

Reviewed in Canada on May 12, 2023

Verified Purchase

This unit is BC hydro approved for additional rebate and it locks to the mount bracket 👍👍

One person found this helpful

Andrew Drechsler

They have broken the app.

Reviewed in Canada on December 1, 2023

Verified Purchase

The charger works fine if you just want a dumb device to charge your car. The smart features that they advertise no longer work. The app has been replaced with a broken and poorly designed new one that lacks many of the features that existed when I bought this charger. The JuiceBox is no longer a quality smart charger.

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JuiceBox 40 Smart Electric Vehicle (EV) Charging Station with WiFi - 40 amp Level 2 EVSE, 25-Foot Cable, UL & Energy Star Certified, Indoor/Outdoor Use (NEMA 14-50 Plug, Gray)…

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Product Description

The Faster, Smarter, Cleaner Home EV Charger

Benefits of a JuiceBox High Power Electric Vehicle Charging Station (EVSE)

Up to 7x Faster Charging

Accessible and Durable

WiFi Connectivity & Smart Phone App

Qualifies for Rebates

Easy Installation

Be Ready for an EV Future

Product information

Technical Details

Additional Information

Warranty & Support

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